Because unsolicited email is such a big problem today, many legitimate emails are not getting through to the people who have requested them. So to ensure you receive email from Forex Hoster, for example the emails with your login details or response to your support inquiry, you'll need to notify your email service that email from our service should not be blocked or mistaken for spam. That's called "white listing" an email address. Please also see the following FAQ question: http://www.forexhoster.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=45

Take these steps to have our email address white listed:

1) Add the support@forexhoster.com email address to your email program's address book.

2) If you still don't receive email from us then contact your ISP or the company that delivers your email messages and explain that you want to white list an email address. And then provide the email addresses to them. If they ask for the domain, tell them www.forexhoster.com

3) If you're an AOL user:

a) Go to Keyword Mail Controls
b) Select the screen name we're sending your forexhoster.com emails to.
c) Click Customize Mail Controls For This Screen Name.
d) For AOL version 7.0: In the section for "exclusion and inclusion parameters", include this domain: www.forexhoster.com
e) For AOL version 8.0: Select Allow eMail from all AOL members, email addresses and domains. Click Next until the Save button shows up at the bottom. Then click Save.
f) For AOL version 9.0: You need to add our sending address to your "People I Know" list. Open your latest www.forexhoster.com email. Click the Add Address button (over on the right) to add support@forexhoster.com to your "People I Know" list.


4) If you're a Yahoo! user:

a) You can make sure your www.forexhoster.com email is delivered to your Yahoo Inbox
instead of your bulk email folder by
b) Opening your Yahoo mailbox
c) Click Mail Options
d) Click Filters
e) Next, click Add Filter
f) In the top row, labeled From header: make sure contains is selected in the pull-down menu
g) Click in the text box next to that pull-down menu, then enter the address in the "From" line www.forexhoster.com.
h) At the bottom, where it says Move the message to:, select Inbox from the pull-down menu
i) Click the Add Filter button again


5) If you're a Hotmail user:

a) Add our "From" address to your Safe List by
b) Click the Options tab
c) Select Safe List located under the heading Mail Handling
d) Enter the address in the "From" line of your most recent forexhoster.com email
e) Click Add
f) When you see the address you entered in the Safe List box, click OK


6) If you're a Gmail user:

a) Make sure you've added your friends' email addresses to your Contacts list
b) Gmail always delivers messages from your contacts